Shipping and Returns

Shipping:

Open edition prints are professionally assembled, carefully packaged, and shipped from our partnering print shops within 3 business days under normal circumstances.

Limited edition prints are created to order and signed by the artist. Then, they are carefully packaged and shipped along with a certificate of authenticity. Please allow 3 weeks’ processing time for printing and packing.  

Bundles are carefully assembled, packed, and shipped within 3 business days under normal circumstances. 

Please note that there may be unavoidable delays due to current global staffing shortages. If you have a deadline, please contact me, and we will see if the current printing and shipping times are able to meet your needs.

Shipping and handling costs are determined based on the price, dimensions, and weight of the artworks purchased, in addition to the shipping destination.

For a shipping cost estimate, please contact me.

We ship all prints worldwide, though we are currently unable to ship to PO Boxes. If you can receive a package via UPS or FedEx, we can ship to you! 

Please allow up to 4 weeks for international orders to arrive.

On international shipments, buyers are responsible for any customs fees, duties, tariffs, or import taxes that may apply on shipments.

 

Returns:

All products come with a 100% satisfaction guarantee. You should love your new art! 

If you are unhappy with your purchase for any reason, you may return it for a full refund of your purchase price. 

Contact me within 10 days of receipt of the product to make arrangements; the product should be shipped back with tracking within 15 days of receipt.

Please note: we do not reimburse the outgoing or return shipping charges unless the return is due to a defect in quality.

If you receive a product with a defect in printing or damage from shipping, contact me within 5 days of receiving your order. We will work together to arrange either the replacement of your product or a return with full refund, depending on your preference.

 

All photographs on this web site are fully protected by U.S. and international copyright laws, all rights reserved. The images may not be copied, reproduced, manipulated or used in any way, without written permission of Christi Kraft.